SoulGait / calculators
Psychic hotline revenue calculator
Model gross call value using reader availability, paid-call utilisation and per-minute price. Learn the formula, test scenarios and identify costs.
The working tool
Build a scenario.
A hotline can be fully staffed while paid minutes remain low. This calculator starts with reader availability and applies the proportion of time actually spent on paid calls. It makes capacity and gross call value visible before reader payouts and operating costs.
Know the inputs
What the calculator measures.
The headline value is what customers would pay for completed paid minutes under your assumptions. It is not platform revenue, contribution or cash collected. The model does not know whether callers will appear when readers are available, whether payments succeed or what share of revenue readers retain.
Read the inputs before changing them.
Enter the reader count, staffed hours per day, paid utilization and charge per minute. Demand and failed connections are not separately modeled by these fields.
| Input | Meaning and practical check |
|---|---|
| Active readers | Readers who actually take calls in the period. A registered profile or inactive reader is not capacity. |
| Available hours per reader / day | Hours each reader is reachable on an average day. Use the average across shifts and days, not a best-case schedule. |
| Paid-call utilisation (%) | The share of available time that becomes billable conversation time. Exclude idle, breaks, unanswered calls and unpaid support. |
| Client price per minute | The customer-facing rate before any reader split, taxes, payment costs or promotion. Use the selected currency consistently. |
Transparent method
Formula and worked examples.
The model converts staffed hours into monthly available time, applies paid utilization and multiplies the resulting minutes by the charge per minute. It reports gross call value before payouts and fees.
A worked example
At 20 active readers, 4 available hours per day, 25% paid utilisation and $3 per minute: 20 × 4 × 30 = 2,400 available hours; 600 hours are paid, or 36,000 minutes; gross call value is $108,000. It remains a capacity scenario until demand and payment collection are validated.
Compare three versions of the same decision
The examples vary staffing and utilization to show how paid minutes affect gross value. The calculator does not estimate call count, platform share or retained margin.
| Scenario | Assumptions | Modeled output |
|---|---|---|
| Conservative demand | 20 readers · 4 hours/day · 10% paid utilisation · $3/min | $43,200 gross |
| Illustrative case | 20 readers · 4 hours/day · 25% paid utilisation · $3/min | $108,000 gross |
| Higher occupancy | 20 readers · 4 hours/day · 40% paid utilisation · $3/min | $172,800 gross |
Put it to work
How to use the estimate.
If a scenario assumes high paid utilization, check whether enough customers will call during staffed hours. Busy readers and unanswered calls are separate operational risks.
Measure real coverage
Build a schedule by reader, language and time zone. Count hours in which a reader is actually ready to connect.
Find paid utilisation
Divide billed conversation minutes by available reader minutes. Measure missed and dropped calls separately.
Build contribution
Subtract reader payouts, telephony, payments, refunds, acquisition and support before judging business viability.
Where the number can mislead
The calculation assumes identical schedules, a 30-day month, one published minute rate and no variation in demand. It does not model connection rate, session length, free minutes, discounts, chargebacks or reader-specific payouts. For a pilot, inspect paid utilisation by hour and reader rather than relying on one blended average.
Straight answers
Frequently asked questions.
What does paid-call utilisation mean?
It is billable call time divided by available reader time. A reader online for four hours with one hour of paid conversation has 25% utilisation.
Is gross call value the platform’s revenue?
No. Gross call value includes amounts that may be owed to readers and third-party providers. Apply your actual commercial model and costs separately.
How should I handle free trial minutes?
Exclude unpaid trial time from billable minutes and include its acquisition cost elsewhere in your unit economics.
Can I use this for chat readings?
Yes, if your billing unit is time and you can measure paid minutes. For flat-fee chat sessions, a booking-based model is more appropriate.
What should I test before scaling reader supply?
Connection success, call quality, payment capture, dispute handling and whether demand occurs in the hours readers are available.